Standard shipping PKR 250 across Pakistan

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Frequently Asked Questions

Quick answers about orders, delivery, payments, returns, and customer support.

How do I place an order?

Add your product to cart, open checkout, enter your phone number and delivery address, then place your order. Our team may contact you for confirmation before dispatch.

Do you offer cash on delivery?

Yes, cash on delivery is available where supported. Some orders may require verification before dispatch.

How long does shipping take?

Most orders are processed within 24 to 48 hours and usually arrive within 2 to 5 business days, depending on your city and courier service.

Can I change my delivery address after placing an order?

Contact support as soon as possible. If your order has not been dispatched yet, we will try to update the address.

Can I return a product?

Returns are accepted for eligible items within the return window if the item meets the policy requirements. Please check the return policy for full details.

What if I receive a damaged product?

If you receive a damaged product, contact our support team as soon as possible with order details and clear photos. We will review the case and guide you on the next step.

How can I contact support?

You can contact support through WhatsApp, phone, or email where available. Visit the Contact page for the latest support details.

Are the products checked before dispatch?

All products are checked before dispatch. We aim to provide reliable, quality products that match the product details shown on the website.

Do you deliver across Pakistan?

Yes, delivery is available across Pakistan in serviceable areas covered by our courier partners.

How do I track my order?

If tracking is available, details may be shared by SMS, WhatsApp, email, or order status page after dispatch.